Published on Jan, 2025

Whole trip was Great especially with very nice Tour Guide with us. Our tour guide name is Sera. She is very patient and very helpful in a lot of way. You can ask her to bring u eat local food that only local eat! Perfect!! Would recommend to choose her as ur tour guide if u take this private tour.

Published on Jan, 2025

We booked a 3 days tour with Harbin Tour Guide and extended it into 7 days tour. They were excellent in helping us to customize our itinerary. We got to experience so many amazing things. They even helped us to check out hotel locations before booking to make sure it convenient for our stay. They also helped us to rent clothes and bring them to our hotel 2am in the morning after we landed. Sera our guide in Harbin was really helpful and insightful. She also introduced us to local foods, local market that was really interesting. Our experience with Sera was very pleasant. Samantha our guide in Snow Village and Yabuli was equally fantasic, going out of her way to help us have the best experience. Nothing but high praises for this tour company!

Published on Dec, 2024

We would like to thank Ms Joanna Zhou, our English guide, who provided us with a memorable two and a half days tour visiting the Ice and Snow World and various other popular sights in Harbin. The weather was freezing cold and Joanna made sure we took breaks to warm ourselves up along the way. She also provided us with great insights on the city. Mr Young our driver was equally thoughtful and made sure we had a warm car to hop into every time. Pre trip arrangement with Samantha was efficient and smooth.

Published on Feb, 2024

Samantha went out of her way to answer all the questions I asked. Her English is good. There were many Chinese people waiting online in the cold to enter the parks. Sometimes 2 hours. Samantha stayed with me the entire time. She even got a battery charger when my batteries got low due to the cold temperatures

Published on Jan, 2021

We took 3 days tour of Harbin 14 Jan 2021,Harbin ice and snow festival attractions were almost empty. Maybe because the coronavirus was rising cases in Harbin city.We enjoyed the tour with Samantha Song, She was our tour guide, and Our Driver Dr.Yang, They both did great job, the car was disinfected every day, They wore masks all the times, and the car followed us always, Our guide arranged tickets before for us, We went to each attractions very easy and quick, but all attractions needed to scan health codes, It took sometime in the cold, We knew that It made sure visitors all health, We can understand, The whole trip in Harbin was excellent, We were thinking come again When summer time, We will continue to use Harbin Private Tour Guide.