Free Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
Free Cancellation
September 09100% refund
September 10No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Ground Zero Tour with One World Observatory Skip-the-Line Access
2 Adults x $84.50
$169.00
Approx Total
$169.00
TRVGRZXOWO
Inclusions / Exclusions
Mobile ticket
Offered in: English
One World Observatory Access
Narrated 2-Hour Walking Tour using Extra Large Visuals
All Fees and Taxes
Gratuities (Welcomed and appreciated)
Overview
[Best Valued 3-Hour Experience. All tour guides use large 11" x 17" photos to add richness to your experience] This tour introduces the Legends of Sept. 11th, Capt. Jonas & Ladder 6. These NYC firefighters were part of an effort that saved over 500,000 lives. The tour visits the Sept.11th Memorial Plaza, where the Reflecting Pools, Survivor Tree and Museum are located.
Learn the events surrounding Operation Aegis, the largest rescue by sea in history. Next, we'll visit the rebuild Winter Garden and the Fountain of Tears Memorial, dedicated to the 11 American Express employees lost on that day. The tour concludes inside the new WTC complex, where details of its design and construction are revealed. In addition, you'll learn about the Survivor Tree, survival, and rebirth. All tours are in small groups with a maximum of 25 adults.
Access to the highest Observatory in the western hemisphere is included with this package. All guests must check through security.
Meeting points
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
5 minutes
N/A
There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.
40 minutes
Brookfield Place
The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
45 minutes
Winter Garden
Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
15 minutes
N/A
Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
15 minutes
One World Observatory
After your walking tour, you'll take the super-fast elevators up to the Observatory located on the 100th floor in under 48 seconds. During the elevator ride, you'll be watching a timeline transformation of Manhattan on HD monitors. At the Observatory, be astonished by the amazing views. On a clear day, 4 different states can be seen. Guests are invited to enjoy the Observatory until closing. This package includes "Skip the Ticket Line" access.
1 hour
Sample Menu
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Well organized
This tour is copyrighted
Free Cancellation
September 09100% refund
September 10No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Total review count and overall rating based on Viator and Tripadvisor reviews
5 stars
30
4 stars
2
3 stars
0
2 stars
0
1 star
0
We perform checks on reviews
We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her
Reviews by TravelOne travelers
Showing 1-5 of 30 reviews with 5 stars
Clear filter
A must see
Published on Dec, 2024
Such an emotional experience! Christopher was an exceptional guide and added a personal touch. So important that we never forget!
A very moving experience
Published on Nov, 2024
What an interesting and moving trip; a must do for anyone visiting NYC. Our guide, Christopher was very informative with a great sense of humour. He made what was a very somber subject very bearable. What a dark day in the history of the world that should never be forgotten, there were any times when I had tears in my eyes. The trip is approx 2 hours and covers the whole site except the museum so make sure if you want that it's included.
Moving Experience at Ground Zero Tour
Published on Oct, 2024
The Ground Zero Tour with One World Observatory Access was truly impactful. Our guide provided deep insights into the events of 9/11, making the visit memorable and poignant. The Observatory offered breathtaking views of the city. It was a perfect blend of history and awe-inspiring sights. Highly recommend for anyone visiting!
Local knowledge added personal touch
Published on Oct, 2024
The first hand experiences from our guide were emotional and touching , giving an indite of the lasting impact 911 had on the local people once the world television cameras had left and the rebuilding began.
David our guide was amazing he had such knowledge and passion, he involved everyone on the tour and encouraged questions, and wanted to now how 911 had effected our lives.
He was also helpful taking pictures for us .
awesome
Published on Oct, 2024
Patker was amazing and he was so knowledgeable, friendly and it was a great way to spend my birthday
We guarantee the lowest price on all 200,000+ experiences we sell. If you find the same product cheaper within three days of booking or while you're in your destination, we'll refund the difference.It's Easy To Do
Gather your information
Assemble your Viator Booking Number or Itinerary Reference Number and the proof of the lower price you found.
Send it to us
Email connect@travelone.io with the documents, your name, and your home address.
We'll review
We'll examine your materials and get in touch as soon as we can.
Receive your refund
If everything checks out, we'll refund you the difference between the two prices.
TravelOne uses cookies to give you the best possible service. If you continue browsing, you agree to the use of cookies. More details can be found in our privacy policy.
Do you have a destination in mind, or should we recommend one?
Where do you want to go next?
Is this your first time visiting ?
When do you plan to travel?
Select the general vibe you're looking for on this trip
What theme best captures the vibe you want for this trip?
Choose your preferred travel flow
Customize your trip's activity flow
Who's traveling and how many of you?
Adults
Ages 12 or above
Child
Ages 8-12
Child
Ages 3-7
Infant
Ages 0-2
Women Only
Adults
Ages 12 or above
Child
Ages 8-12
Child
Ages 3-7
Infant
Ages 0-2
Women Only
Join A Group
Women Only
What kind of accommodation do you prefer?
Preferred Star Rating?
Property Preference?
Property Location?
Preferred Hotel Chain?
Meal At The Hotel?
Choose Hotel Options
We’ll help find the meals that suit your taste
Which meal package would you like to choose?
What are your meal preferences?
Dining Style Preferences?
Cuisine Preferences?
Dining Atmosphere Preferences?
Preferred Meal Times?
Tell us how you’d like to travel between places
What are your preferences for Arrival/Departure Airport Transfers?
What are your preferences for internal transfers?
Select your preferred guide style
What kind of guide support do you prefer during your trip?
Preferred Language for Guide?
Preferred Type of Guide?
Group Size for Tours with Guides?
Desired Role of the Guide?
Specific Guide Personality/Style Preference?
Do you need dining recommendations/reservations support from the guide?
Let us know if you want flight assistance
What are your preferences for onward and return flights?
Cabin Class
Preferred Departure Time
Preferred Arrival Time
Preferred Airlines
What are your preferences for internal flight?
Cabin Class
Preferred Departure Time
Preferred Arrival Time
Preferred Airlines
What type of experiences do you seek while traveling?
Reset keyword
Theme
Adventure & Outdoor Activities
Air & Water-Powered Thrill Rides
Airboat ToursFlyboardingJet Boat RentalsJetpacks
Climbing & Vertical Challenges
CavingClimbingIce ClimbingRock ClimbingSea Caving
High-Adrenaline Aerial Adventures
Air ToursHang GlidingHeli-HikingHelicopter ToursHelicopter TransfersParaglidingParasailingSkydivingZiplining
Eco ToursNature and Wildlife ToursWildlife EncountersWildlife Watching
Protected Natural Areas
Involves AnimalsInvolves Poverty Stricken CommunitiesNational ParksNature Parks
Sustainable & Responsible Travel
Sustainable ToursVolunteer Tours
Theme
Food & Culinary Experiences
Culinary Classes and Workshops
Candy Making ClassesChocolate ToursCocktail TastingsMixology ClassesOlive Oil TastingPaella Making ClassesPasta Making ClassesPizza Making ClassesWine Making Workshops
Dining Experiences and Meals
BreakfastBrunchDinnerDinner and Show TicketsLunchRestaurants
Once in a Lifetime ExperiencesPrivate and LuxuryViator Exclusive ToursViator Experience Award 2022Viator Experience Award 2023Viator Experience Award 2024Viator VIP Tours
Private & Personalized Travel
Private Day TripsPrivate DriversPrivate Sightseeing Tours
Romantic & Scenic Experiences
Helicopter ToursLimousine ToursLuxury Car ToursPhoto ShootsRomantic ToursSunset Cruises
English 
Spanish 
French 
German 
Italian 
Chinese 
