Private All Access 9/11 Ground Zero including Tour, Museum and Observatory | 4 hours 30 minutes

42 Reviews | New York City
Likely To Sell Out
From $45.00 per person Lowest Price Guarantee
Select Date and Travelers
You can select up to 15 travelers in total.
Adult (6-99) Minimum: 1, Maximum: 15
2
Free Cancellation For a full refund, cancel at least 24 hours before the scheduled departure time.
All Access
2 Adults x $45.00
$90.00
Approx Total
$90.00

Inclusions / Exclusions

  • Mobile ticket
  • Offered in: English
  • Timed entry to the 9/11 Museum
  • Narrated walking tour
  • One World Observatory Entry (self-guided)
  • 9/11 Museum Entry (self-guided)
  • Private guide with a personal connection to 9/11
  • Gratuities

Overview

ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tragedy. Explore Ground Zero and the 9/11 Memorial before visiting the 9/11 Museum with included admission. Listen to firsthand accounts and stories, and witness the impressive man-made waterfalls, a poignant tribute. This tour is a solemn and meaningful experience, allowing for quiet contemplation.

Meeting points

Please meet your guide on the Broadway entrance to St. Paul's Chapel (209 Broadway between Fulton and Vesey Streets). They will be there 10 minutes before the tour starts and will be wearing an orange hat AND/OR a blue top or jacket.

End point

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The tour will end at the 911 Memorial. The guests will have skip the line entry to the 911 Museum. They will then have 2 hours in the museum to explore on their own and timed tickets for the One World Observatory after that.

Itinerary

  • St. Paul's Chapel

    We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

    15 minutes

  • The Oculus

    Visit this grand entrance to the WTC Transportation Hub

    15 minutes

  • The National 9/11 Memorial & Museum

    Guests will have exclusive skip the line entrance to the 911 Museum.

    2 hours

  • One World Observatory

    This panoramic observation deck is a marvel of engineering and architecture.

    1 hour

Sample Menu

Additional Info

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • There is airport-style security screening at both the 9/11 Museum and One World Observatory. All bags are subject to search.

Free Cancellation

April 25100% refund
April 26No refund

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Traveler Photos
Reviews

5.0

42 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews
  • 5 stars
    41
  • 4 stars
    0
  • 3 stars
    1
  • 2 stars
    0
  • 1 star
    0

Reviews by TravelOne travelers

Showing 1-5 of 41 reviews with 5 stars

Great somber tour with a fantastic host

Published on Jan, 2025

Jacyln was absolutely amazing and did such a great job going through the tour. It was such a personal experience for everyone involved I’d say. Even though I’ve been to the memorial many times I learned and saw new things. I’m sad it took me 2 months to write the review ! Jacyln answered every question asked incredibly well and knew so much about all the spots on the tour.

Maya was the best tour guide

Published on Nov, 2024

Maya was an excellent tour guide. Not only was she well spoken and well studied on the subject, but she had a personal connection to 911 which made it even better.

Inspirational Experience

Published on Nov, 2024

Our tour with Maya with excellent! The stories she shared of her private experiences were exceptional. She also went out of her way to look up my friend’s deceased brother who was died that day in one of the planes that hit a tower. My friend was moved to tears by the photos I was able to send her of her brother’s engraved name on the reflection pond. We were able to see and experience so much more and not waste valuable time looking for things in our limited time visit. I would encourage everyone to take this trip with Maya from anywhere in the world when you visit NY!

Wonderful experience and Jaclyn is the best!

Published on Oct, 2024

I can't say enough good things about Jaclyn. She is definitely a subject matter expert who is so knowledgeable about the tour stops and also about the 9/11 event itself. I definitely recommend having her as your guide. The tour itself was terrific, with great stops and it covered all of the bases we were seeking.

Private tour of everything 9/11 Ground Zero related

Published on Sep, 2024

Dave was an amazing and knowledgeable guide. So much better than a group tour. Well worth the money for the private tour. He had a binder with pictures related to our tour that blended in with his narrative. Would recommend Dave and the private tour.

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Louise Berg
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