Published on Feb, 2025
I used these guys as they run a very helpful web site about Bansko, whilst their booking system has some “quirks” the service that the staff gave was second to none, indeed I’d say I enjoyed interacting with them as they seem to have a quirky sense of humour which is appreciated.
I rented skis, poles, helmets and ski passes for my teenage twins we went for the VIP stuff which was pretty much brand new no issues at all with the equipment.
Price wise it’s like everything at a ski resort it seems expensive but they all charge pretty much the same it’s the service that matters.
I did try to buy my own ski pas from them however their prices are higher than the cash desk by the gondola, however my experience with the gondola cash desk was terrible - first the vending machine didn’t work (long queue) then I queued again for another half hour to get to the cash desk only to have the shutters literally closed on me for some reason finally on the third attempt and another 45 minutes in a queue I got to buy my lift pass.
So in hindsight I’d have been better paying a few pounds more to buy it from these guys.