Free Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
Free Cancellation
April 26100% refund
April 27No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Please select a travel date and travelers to show booking options.
Inclusions / Exclusions
Mobile ticket
Offered in: English, Spanish
Easy-to-use app: download Action’s Tour Guide App onto your phone
Engaging storytelling: Uncover unique tales and thrilling history for a memorable journey!
Perfect narrator: nothing can beat listening to a great voice. Proven with tons of rave reviews!
Offline maps: no signal, no problem! Works perfectly without cellular or wifi.
Comprehensive route and stops: See it all, miss nothing, leave no stone unturned!
Go at your own pace: Start anytime, pause anywhere, enjoy breaks for snacks and photos freely!
Learn more: dive deeper into any story you enjoyed with extra stories.
Hands-free: audio stories play on their own based on your location. Easy to use!
Attraction passes, entry tickets, or reservations
Overview
Uncover the mystery of Chichen Itza, one of the Seven Wonders of The World, with this self-guided walking tour. Learn about the complex Mayan civilization, explore the iconic El Castillo step pyramid, and uncover these ruins’ deepest secrets! This self-guided audio tour allows you to explore this one-of-a-kind site with maximum flexibility & freedom.
After booking, check your email to download the separate Audio Tour Guide App by Action, enter your unique password, and access your tour. These steps require good internet/Wi-Fi access. From there, follow the audio instructions and the route.
New, extra validity — now yours for an entire year! Use multiple times over multiple trips!
This isn't an entrance ticket. Check opening hours before your visit.
After booking, search your email for "Set up your self-guided tour now." Follow instructions NOW with Wi-Fi/data. Don't wait until onsite. What to bring: Charged smartphone, Power Bank, Headphones, & downloaded tour app.
Welcome to the land that the lost civilization of Mayans once inhabited. This place is filled with relics of the past and mysteries that have yet to be unravelled.
5 minutes
Guías oficiales de la Z. A.. de Chichén Itzá Tu Guía Yucatán
The Maya civilization was one of the most dominant and advanced Mesoamerican societies of its time.
5 minutes
El Castillo
Easily the most famous landmark in Chichen Itza. El Castillo, also known as the Pyramid of Kukulkan, was built to honor the snake deity Kukulkan. Its impressive and imposing architecture also reveals a lot about Mayan civilization, which you'll learn as you admire the striking structure.
Note: This 1.5+ mile long tour covers all the essentials of Chichen Itza in 1-2 hours.
10 minutes
Gran Juego de Pelota
This field is not just a simple playing field, its ties with Mayan culture are more significant as shown by the six sculpted reliefs that run the length of the walls. If you were to look closely, ball players in multiple scenes become visible.
5 minutes
Tzompantli
Tzompantli literally means skull rack, and it was once exactly what it sounds like. This represents a place where the heads of sacrificial victims were placed following their sacrifice. The platform depicts warriors carrying human heads, skulls, snakes and eagles on all of the walls.
5 minutes
Eagles and Jaguars Platform
This square platform with stairways on each side was likely used for ceremonial purposes like dance, ritual or public speeches, it was never crowned with a temple.
It was designed as a flat stage for public viewing.
5 minutes
El Caracol
El Caracol is one of the more interesting buildings of Chichen Itza. On top of this structure sit the remains of what was once an observatory. From here, the Mayans would watch the stars and try to infer things about the future based on the movement of the planets.
5 minutes
Chichen Itza
This sacred site was one of the greatest Mayan centers of the Yucatán peninsula. Throughout its nearly 1,000-year history, different peoples have left their mark on the city. The Maya and Toltec vision of the world and the universe is revealed in their stone monuments and artistic works. The fusion of Mayan construction techniques with new elements from central Mexico makes Chichen-Itza one of the most important examples of the Mayan-Toltec civilization in Yucatán. Several buildings have survived, such as the Warriors’ Temple, El Castillo, and the circular observatory known as El Caracol.
1 hour
Temple of the Warriors
Much like an expensive wedding cake, the Temple of Warriors has three thick tiers at the bottom with a small temple on top. It also features about 200 columns, each of which sports carvings of Toltec warriors in varying scenes.
10 minutes
Red House
It is also known as the House of Little Holes as there is latticework on the top of the building that makes it look like little holes. The building’s Mayan name is Chichanchob, which could possibly mean ‘small holes”.
5 minutes
The Ossuary
This pyramid gets its name from the numerous human remains uncovered here by archaeologists. Within a cavern beneath the pyramid, seven tombs were uncovered, believed to belong to members of Mayan high society.
5 minutes
El Caracol
El Caracol is one of the more interesting buildings of Chichen Itza. On top of this structure, you can see the remains of what was originally a cylindrically shaped observatory.
5 minutes
El Osario
El Osario- otherwise known as the Ossuary - was given its name due to the numerous human and animal bones found on site. It is also known as the High Priest’s Grave.
5 minutes
Las Monjas
The Nunnery, or Las Monjas, is one of the largest buildings in Chichen Itza. It's also one of the most archaeologically significant, owing to the huge number of texts inscribed into the walls, many of which mention a ruler named Kakupakal.
5 minutes
La Iglesia
One of the most photographed buildings at Chichen Itza, it’s exterior is almost completely covered with veneer decorations.
Masks of Chac decorate two upper stories. Among the crowd of Chacs there are also an armadillo, a crab, a snail, and a tortoise.
5 minutes
Sample Menu
Additional Info
Public transportation options are available nearby
Suitable for all physical fitness levels
How to access: Once you book a tour, you’ll get a confirmation email with instructions. Follow the instructions right away: • Download the separate app • Enter the password • Download the tour • MUST DO while in strong wifi/cellular.
How to start the tour: Open Action’s separate audio tour guide app once onsite. • If there is just one tour, launch it. • If multiple tour versions exist, launch the one with your planned starting point and direction. • Go to the starting point. (Note: no one will meet you at the start. This tour is self-guided). • The audio will begin automatically at the starting point. If you face audio issues, visit the FAQ. • Stick to the tour route & speed limit for the best experience.
Walking Tours: couples can share one using headphones.
Flexibility and Convenience: • Use the tour app anytime, on any day, and over multiple days. It's perfect for tailoring your exploration and revisiting your favorite spots on future trips. • Start and pause the tour whenever you like, taking breaks and exploring side excursions at your own pace, free from the constraints of a group.
Comprehensive Tour Experience: • The app provides a full itinerary, travel tips, narrated audio stories, scripts, images, videos, and recommendations for additional activities. • Enjoy a private experience without the crowds, ideal for personalized stops and photo opportunities.
Ease of Use and Accessibility: • The app is hands-free and activates stories via GPS, offering support through call, chat, or email. • There is no need for a continuous cell or Wi-Fi connection as the GPS map works offline.
Memorable Keepsakes: • Utilize the app’s images to create a photo book or share on social media, ensuring you have high-quality, crowd-free memories from your trip.
Preparation: • After booking, download the app and the tour using a strong Wi-Fi connection. • Review the tour at home before your trip for a better experience.
Starting the Tour: • Open the app upon arrival at your destination. • Select the appropriate tour based on your starting point. • Head to the starting location; the audio will begin automatically. • Follow the suggested route and adhere to the speed limit for an optimal experience. • By following these instructions and taking advantage of the app's features, users can enjoy a personalized, flexible, and in-depth exploration of their destination at their own pace and convenience.
Minimum Mobile OS Requirement: iOS 14 or later / Android 9 (Pie) or later. It is compatible with iPad models that have a GPS chip.
Free Cancellation
April 26100% refund
April 27No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Total review count and overall rating based on Viator and Tripadvisor reviews
5 stars
24
4 stars
12
3 stars
1
2 stars
1
1 star
3
We perform checks on reviews
We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her
Reviews by TravelOne travelers
Showing 1-5 of 24 reviews with 5 stars
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Great! A must for Chichen Itza
Published on Nov, 2024
The app knew where I was at all time and the description was so informative and helpful. A must for Chichen Itza.
A helpful and flexible way to explore these ancient sites!
Published on Sep, 2024
We found this tour bundle really useful for visiting Chichen Itza and Tulum. The app was easy to follow, and the information provided was insightful without being too much. We appreciated the flexibility of being able to go at our own pace and revisit sections if we wanted more details. It’s a great way to explore these impressive ruins independently.
Great way to experience Chichen Itza at your own pace
Published on Jul, 2024
Amazing and relaxing way to experience the incredible Mayan ruins in your own pace. Great pricepoint, easy to use app and great facts about the sights. The audioguides are GPS-linked and starts automatically when you are in the rigtht spot (you can also start the manually). Only negative was that a new speak would sometimes start in the middle of another speak (Especilly a problem on the walk to/from the cenote). Could also have done with a map and some pictures, as it was sometimes hard to find the right spots, but we managed :) All in all a very nice experience!
Must have
Published on Mar, 2024
The value of this product is unbelievable. It was our first time using a self guided tour and we will never look back. We loved that it followed our movements and began playing as we reached new areas.
Great!
Published on Mar, 2024
Loved it - really informative and thought the tour came more and more into its own, particularly towards the end. Informative without overloading you with information, sometimes skipped ahead to new dialogues if you moved too quickly but otherwise a perfect app. Recommended!
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