Published on Oct, 2023

My wife and I were staying in Rome for 8 days, but wanted to see Florence and Pisa. This tour seemed like the best option. Since Viator uses subcontractors I was a little worried, but everything went well on their end. Logistically, this is a complicated trip and I have to admire the planning that went into it. A driver picked us up at our apartment in Rome, took us to the train station, we took the train to Florence, we were met by a tour guide who showed us around and took us through the Acadamia, then another driver took us to Pisa and another guide took us around and up to the top of the leaning tower, then a ride to the train station, train back to Rome, and then a driver took us home. This was a lot of coordination and work for the tour operator but the drivers, guides, and logistics were planned and executed flawlessly. I personally would have wanted to see more in Florence like the duomo, but it wouldn't be possible given the time table. On a personal note, my wife became ill when we arrived in Florence and was not feeling well throughout the day. The guides and drivers were very supportive, kind and helpful. It really demonstrated the quality of people working on this tour and the wonderful people of Italy. We really appreciated their kindness.

Published on Aug, 2022

Tour guide was able to educate us about the details of the Roman Colosseum and Forum, had a deep knowledge of History. Definitely a pleasant and wonderful activity.

Published on Aug, 2022

Scilla (Florence) and Alessandra (Pis): our guides were amazing. So anyone who values their time and will pay money for great service, you should choose this company. Everything was completely seamless through. From the first time we booked to the end of the tour has been incredible. They confirmed the night before through texting/ email. A driver came for us in Rome and took us to the train station where a guide took us from there and made sure we got on the right train to Florence. In Florence a second guide met us at the train station and gave the official tour of Florence, which was nothing short of first class with Scilla. She then handed us over to a driver who took us to Florence and her name was Alessandra. She offered to stow away our bags at her friends store so we wouldn't have to walk around with our purchases in Florence. After the Pisa Tour with Alessandra she arranged a taxi and she came with us to the train station in Pisa and made sure we got on the right train back to Rome. At Rome Termini we met out driver we had early that morning who took us back to our hotel. It was expensive but as they say she pay for for you get. I took my son to Italy alone and we wanted a seamless and first class Experience and that we got. Thank you Roma Experience Tours!

Published on Aug, 2022

For those who value their time and will pay extra for great service this is the company you should choose. From the time of booking to the very end of the excursion we were in constant communication by texting through the Viator app. The driver who picked us up from the hotel In Rome was exceptional. He then handed us over to a greeter at the Roma Termini station. My son and I were nervous about the taking the trains and getting lost but the greeter took care of that all. He made sure we got on the right train. The guide who met us in Florence her name was Scilla. Talk about personable and knowledgeable. She was all of this and more. She offered to take photos and took them well and they were well composed. I take a lot of photos professionally for fun and I was impressed at the photos she took of us. Then she handed us off to a driver who took us safely to Pisa from Florence. We then met the second guide Alessandra. She was so attentive and kind. She showed away our bags for us so we wouldn’t have to walk around with them. She made suggestions for the best gelateria in Pisa which was great!! She was exceptionally knowledgeable about the architecture and the history behind the meaning tower. I really had a great time. She then got us to our train on time and stayed with us until we got on the train and back to Rome. Thank you so much! This has been a memorable experience. It was well worth every dime!!!