Published on Jan, 2025

Grateful for a tour that could bring us from to Pisa because we didn’t have time to research how to get there and appreciate the sights in Pisa. I’m not going to lie: It’s quite expensive considering it doesn’t include lunch (which the tour to Pietrelcina had). But for us, it’s a once-in-a-lifetime experience and we got to see the Leaning Tower of Pisa and more! The trip to Pisa was surprisingly faster than what I thought would be a 5.5 hour trip as per Google Mapa. We were there in 4 hours. Grateful for the competent and safe driving of our driver Roberto. Grateful to Arif who was kind and shared information on our way to Pisa. We had 30minutes to spend in the Piazza Miracoli which I think is enough time to pray in the Church, appreciate the structures and take photos in the area. We asked Arif for recommendations for lunch. He recommended Vecchio Mercato as we were headed to Florence after. He gave us the link to the menu for us to see the choices and prices so we could decide if we wanted to go there or not. We liked what we saw and Arif checked if we wanted to have a table reserved for us. We said yes and he did. It’s a Trattoria with delicious food and we enjoyed our choices of the Florence steak which was perfectly seasoned and succulent (we ordered 2kg but thinking back, 1.5kg of steak would have been enough for our family of 5 considering we also ordered pasta (the cream-based spinach ravioli is yummy!) and desserts. It helped that there seemed to already by a tie-up between Viator and the Trattoria because the Trattoria owner/attendant (?) knew of the 2:30pm meeting time with our next tour leader. We were met at 2:30pm by Rashi, who was kind in coordinating with me the night before in confirming that her boss Renato approved of our request to be picked up at our hotel (which was not among the pick-up choices in the app). Rashi introduced us to Giovanni our tour leader in Florence. Our family appreciated Giovanni’s knowledge delivered with such warmth and expertise. He seemed to known people we passed and they knew him too! We loved our time admiring with awe Michaelangelo’s David. We loved the different structures in Florence! So interesting with the stories Giovanni shared like of the author of Pinocchio, of Mona Lisa, of the image of a metal door that served as Michelangelo’s inspiration for Adam in the creation image in the Sistine Chapel. We enjoyed our time with Rashi, Arif and Giovanni in Florence. Happy that Giovanni also shared his personal recipe of making Gnocchi. Loved how the lines were not long with the tickets we had. Grateful to Renato, Rashi, Arif, and Giovanni. My only concern was not being able to avail of my approved Viator points for another booking I was making as the website/platform didn’t allow me to select the currency (INR) that would make it possible for me to have the points applied at check out. I tried it. Arif tried it. Despite closing/restarting the app and my phone, it didn’t work. Very disappointed that I couldn’t avail of these points which would have lessened the price of another booking I made. Seriously consider fixing your app/website to address this concern so that customers can avail of their approved discount. Thank you!

Published on Nov, 2024

Great drive to Pisa, The Cathedral is a must and the tower is great. Onto Florence with lunch at Trattoria Vecchio Mercato. Had a local guide at Accademia Gallery, well worth it. The David was breath taking but all the statues and paintings were great. It was a short walk to the Cathedral, well worth the time. I would highly recommend Welcome Italy. Our guides and driver were fantastic, thank you for a truly amazing day.

Published on Nov, 2024

We took the full day Florence,Pisa,from Rome tour with our tour guide Dina and our driver Massimiliano.From the start everything was wonderful! Dina was so professional and kind.As soon as all 3 couples were picked up she started to educate us in everything we were passing and seeing on our excursion…We went to a rest stop on the way to Pisa where I unknowingly left my backpack.I realized it and let Dina know when we arrived in Pisa,My wife and I were so worried we would not see it again!It had important travel documents and cash in it.Dina immediately called the rest stop and found out somebody turned in the backpack to the rest stop staff and told us to not worry,She then contacted one of her fellow colleagues named Yara who was going to do the same tour the next day and Yara would pick up the backpack and return back to our hotel the next evening!…Kudos to Dina and Yara as they communicated together and with my wife and I very thouroughly! We got the backpack as promised the next evening with all contents intact!!! We are so impressed and grateful to Dina and Yara for taking such loving care of my wife and I on this wonderful excursion!! Massimiliano our driver was excellent also!!! Dina was so knowledgeable on our tour.Take this tour!!!! Pisa and Florence is a gift to humanity,and so is Dina,Yara,and Massimiliano!!!

Published on Oct, 2024

The trip was amazing! Our driver and guide were the very best. We had a great day, highly recommend!

Published on Oct, 2024

Seeing the Leaning Tower in Pisa, David in Florence and the country of Italy. Beautiful Italy. The Italian drive helped my hubby with walking issues. The English guide told me history of the area and looked after us old folks. Altered the tour due to my hubby's walking issues