Published on Jan, 2024
The 4 Wheels Drive Tour by Anthonyinfotours was just what I needed! From the time it was booked, Anthony contacted me to say he received my booking, and to confirm which hotel I wanted to be picked up from. Then on the day of the toll, he contacted me to tell me that the driver was on the way. My sister and I were very lucky that we were the only two people on there afternoon tour so we got personalized service.
The tour itself was great, as we drove through some back road country areas in the Dominican Republic. As I am originally from Trinidad and Tobago, but now live in the US, Ohio, for the past 23 years, some of the tropical landscape reminded me of home. The people driving by and sitting around were very friendly, it was good to see, donkeys, cows, and the occasional goat grazing as we rode by. The piece of the tour was ideal, so both beginners, like my sister, and more seasoned TV drivers like myself could enjoy it. I have done this type of activity about five times before, but this was the best tour, yet! There was some rugged, paved streets, mud, puddles, Rocky areas, small hills, and flat road to drive upon… so you will give a good sense of what the ATV could handle, and it was great fun moving from one type of terrain to the other. And the best part of it all, was that the whole tour was about an hour long, unlike the ATV tours in the US, which are high priced, I only get to ride for 20 minutes to half an hour.
Johnny, the driver, was friendly and helpful to my sister, who had mobility issues, and it was good that he spoke and understood English very well.
A pleasant surprise was that the tour guides took four and a short video of you, writing the ATV on the tour, and sent it to you, at no charge at the end of the tour thank you so much! Danny, our lead Tour Guide airdropped the food tour before we left but the other guide, i’m sorry I did not get his name, as he rode at the back of the line and sharing my sister was OK, while I rode upfront with Danny… But the other Tour Guide forgot to send a video. However, when I contacted Anthony later on, at 8:30 PM at night and asked if he could get in touch with the Tour Guide and send the video… He did so right away, even though it was outside business hours! So they all gained points for exceptional customer service and follow through! Thanks guys for taking such good care of us , and for being the light on my birthday!
The only negative we experience was that there was an optional $10 USD per person, CASH, insurance fee requested at the start of the tour which was not mentioned on the tour details website. So having to pay $20 cash that I did not anticipated, made me a little uncomfortable… Not so much because of the amount, but because there was no mention of this initially, and that cut into the CASH that I was going to leave the tour guides and driver as as tips.
However, overall, my sister and my experience on this four wheel ATV tour was great! And I most highly recommend it to anyone seeking a little adventure! Below I have summarized the highlights, both negative and positive.
PROS
• Great customer service.
• Attentive and reliable.
• Safe (One Tour Guide lead the tour in front, whilst the other followed at the back to ensure everyone was safe).
• The ride was at the moderate piece, ideal for both beginners and experts alike.
• Diverse range of terrine to experience.
• A few photos and short video from your ATV trip are provided free of charge.
• You are actually riding the ATV for an entire hour!
CON
• Optional insurance charge, not listed in tour details that could only be paid for in cash.