Published on Aug, 2024
A brilliant experience. We were lucky in that there were only 4 people on our flight so we all had a fantastic view. Our pilot, Kyle, was excellent and recommended that we skip the Sky walk that we’d paid for if the line was too long as it would jeopardise the amount of time we would have at the main attraction at Guano. We took his advice as the line was out of the building and were very surprised (and pleased) that Maverick refunded that part of our ticket without being asked.
One small complaint, while waiting for the return flight, we used the QR code on the back of the boarding pass to buy the photo taken before the flight. We thought it was steep at $40 for a digital download only but wanted the momento. When we got back to the terminal we found that we could buy a hard copy, framed photo as well as a digital download for pretty much the same price. We mentioned to the staff that we’d already bought the digital download as we didn’t realise that printed, framed versions were available but they said the only option was to pay again (which we didn’t want to do). Maybe this should be made clearer. Didn’t spoil the day though!