Published on Aug, 2019

Michael our tour guide is excellent, he speaks english fluently and know Xi'an very well as he is a local there, we have our own car just 2 of us, so no line and time constraint, this is really convinient, the price is well worth it and Michael is good in explaining the tour site and very knowledgable about the area.

Published on Aug, 2019

Michael our tour guide is excellent, he speaks english fluently and know Xi'an very well as he is a local there, we have our own car just 2 of us, so no line and time constraint, this is really convinient, the price is well worth it and Michael is good in explaining the tour site and very knowledgable about the area.

Published on Jun, 2019

Simply amazing. What started out as a potentially challenging tour to Xi’an with four elderly and two young kids turned out to be a great, memorable and wonderful visit to the beautiful city of Xi’an, in the hands of our excellent guide, Mr Jackie, and our friendly driver Mr Zhou. Not forgetting Lily, who was so accommodative and thoughtful in helping to plan the itinerary for the 5-day tour. Thank You so much! Despite arriving late Xi’an (almost midnight), we received a warm welcome from Mr Zhou which certainly helped the family to feel assured and comfortable for a great start. With a wheelchair and stroller along, it was almost going to be daunting especially when most of the places do not have flat, smooth paths. However, Jackie was ever so patient and thoughtful throughout the tours, and even went out of the way to help negotiate with the local site managements for a smoother passage for the elderly. Our parents are really grateful to him for that as two of them have mobility issues. With a twist from the usual guiding services, Jackie does not provide plain and dull explanation of the history and sites of Xi’an. Instead, he offered tons of animated illustrations and with comparison and examples in current context for much easier understanding, and with his deep knowledge of the history of China, interesting insights into the rich history and culture of the brilliant city. He is equally well versed in English and Mandarin, and that certainly helped a lot. We spent a lot of time on the road while travelling to various sites, but there was never a dull moment as Jackie would fill us up with interesting facts of China as well as funny jokes along the way, and our parents and kids had so much fun! Due to mobility issues, we were often running behind schedule but Jackie was super patient throughout and told us to relax and enjoy the tour, and that safety is always a priority. He also offered great flexibility in rearranging the itinerary to suit the best interest for the family, and doing this while ensuring we did not miss out anything at all. Amazingly, we reached the top of the West Peak of Huashan with the little ones under his careful watch and encouragement! To further credit, Jackie brought us to nice local restaurants for meals which are super affordable and value for money! Ever the tourist-style, we tend to order too much and luckily there is the super thoughtful Jackie to remind us! Last but not least, we are very grateful to have engaged Lily and her team for this private tour in Xi’an, and they thoroughly deserved full marks from us. It has certainly been our honour to meet Jackie, who has been impeccable throughout and in him, we did not just have a private guide – we found a true and wonderful friend who is like a family! Thank You very much! Jimmy

Published on Jun, 2019

Simply amazing. What started out as a potentially challenging tour to Xi’an with four elderly and two young kids turned out to be a great, memorable and wonderful visit to the beautiful city of Xi’an, in the hands of our excellent guide, Mr Jackie, and our friendly driver Mr Zhou. Not forgetting Lily, who was so accommodative and thoughtful in helping to plan the itinerary for the 5-day tour. Thank You so much! Despite arriving late Xi’an (almost midnight), we received a warm welcome from Mr Zhou which certainly helped the family to feel assured and comfortable for a great start. With a wheelchair and stroller along, it was almost going to be daunting especially when most of the places do not have flat, smooth paths. However, Jackie was ever so patient and thoughtful throughout the tours, and even went out of the way to help negotiate with the local site managements for a smoother passage for the elderly. Our parents are really grateful to him for that as two of them have mobility issues. With a twist from the usual guiding services, Jackie does not provide plain and dull explanation of the history and sites of Xi’an. Instead, he offered tons of animated illustrations and with comparison and examples in current context for much easier understanding, and with his deep knowledge of the history of China, interesting insights into the rich history and culture of the brilliant city. He is equally well versed in English and Mandarin, and that certainly helped a lot. We spent a lot of time on the road while travelling to various sites, but there was never a dull moment as Jackie would fill us up with interesting facts of China as well as funny jokes along the way, and our parents and kids had so much fun! Due to mobility issues, we were often running behind schedule but Jackie was super patient throughout and told us to relax and enjoy the tour, and that safety is always a priority. He also offered great flexibility in rearranging the itinerary to suit the best interest for the family, and doing this while ensuring we did not miss out anything at all. Amazingly, we reached the top of the West Peak of Huashan with the little ones under his careful watch and encouragement! To further credit, Jackie brought us to nice local restaurants for meals which are super affordable and value for money! Ever the tourist-style, we tend to order too much and luckily there is the super thoughtful Jackie to remind us! Last but not least, we are very grateful to have engaged Lily and her team for this private tour in Xi’an, and they thoroughly deserved full marks from us. It has certainly been our honour to meet Jackie, who has been impeccable throughout and in him, we did not just have a private guide – we found a true and wonderful friend who is like a family! Thank You very much! Jimmy

Published on Jun, 2019

We contracted Lily Sun Private Tour for our first ever family vaction to Xi'an. Our family is very thankful to Lily and her team for the well planned, dedicated and thoughtful service. Driver Mr Zhou is very friendly and helpful. The business van is clean, cool and has lots water. Guide Jackie is very humourous and thoughtful. He took care of each and every one of our needs very well. Especially the trip to Mount Hua, for example, he gotten the elderly to take the tobanggan to skip the stairs up Mount Hua as the elderly really couldn't climb much. My parents are very grateful for that. My mother-in-law was very happy to have her picture taken at the tobanggan ride in Mount Hua. Special thanks to Jackie for making special arrangement for my 80 year old father to complete the Mount Hua hike. Very grateful. Jackie even gotten the kids surprises everyday to entertain them. He is very knowledgeable and filled us up with lots of Xi'an history. We requested to go early but in the end our kids are too tired and we started out late, our guide is flexible. We visited the Terracotta Warriors, Hanyangling Museum, Great Mosque, Muslim Street, Xi'an Museum, City Wall(East Gate), Bell & Drum Pagoda, Huashan (West Peak via cable Car), Big Wild Goose Pagoda and Guangzhong Folk Arts Musuem. We even visited Small Wild Goose Pagoda which was not on our list but its the second most beautiful place after Mount Hua in my view. We enjoyed ourselves very much in this Xi'an visit. It's beautiful, amazing sights and a fruitful trip. Thank you Lily, Jackie(guide) and Mr Zhou(driver). Million thanks! Regards, Fong