Published on Sep, 2024

From the 1st contact, Elena was great! We made our reservation well in advance and in the month before our rental, Elena always answered all our questions promptly. The same was true in the store, where Elena and Mário made us feel very welcome, and we felt very safe when it came to eventual assistance. We did 200 km in Tuscany with impeccable bikes. We contacted them during our journey and Elena reacted immediately and solved our problem. So a 5-star service that we'll no doubt be recommending to our friends and family. Marc & Sophie

Published on Jul, 2024

Rented two E-Bike's at Smile & Ride in Pisa. Booked on forehand. When we arrived weather conditions were very bad (rain). We went to the bike location. It was NO problem to reschedule our bike rent from Monday to Thursday. E-Bikes (Kalkhoff Endeavour) were good. They supplied us with a Komoot route from Pisa to Lucca and back. Very nice route

Published on May, 2024

The bike ride was really fun. Daniele set us up and gave excellent advise. I would recommend a full phone charge for this adventure maybe even battery backup depending on the length of your ride.

Published on Apr, 2024

Very friendly and helpful staff, including 'Venus' the beautiful rescue dog! The e-bikes were in great condition and the bike track was a couple of minutes away from the bike shop and the shop is very close to the train station. We were staying in Florence and it just took an hour by train to get to Pisa. It was a nice break and change from the galleries of Firenze! There are several routes you can take and the staff will help you with all of that. Worth every penny! Smile and ride :)

Published on Mar, 2024

We loved using Smile and Ride! They were the nicest people we met in Pisa and they helped accommodate us in every way possible. I would highly recommend using them for all your biking needs. Such an amazing ride to the coast and the bikes were comfortable. So easy to use and made our trip awesome.