Published on Mar, 2024
I want to take a moment and thank the owner, Andy and our tour guide Ms. Chang. I was initially booked for the Golden Hands tour but I sent a message the day before, asking if we would switch to the Hoi A tour instead. My father is elderly and the trip was taking a toll on him. He wouldn’t have been able to make it through the Golden Hands tour. Thankfully, Andy messaged back and was nice enough to change the tour.
They did a great job of sending photos of where to meet our guide, Ms. Chang and driver, which made it easy to find them once we exited our cruise ship. We were blown away at the care and passion that the driver and Ms. Chang had for our trip. The driver noticed that I had some dirt on my legs from the muddy walk and got some tissues for me, then Ms. Chang gave me some wet wipes as well.
As we drove to Hoi An, she told us about the area, lots of facts and history about the area. Once we were in Hoi An, we toured a few historical houses and Ms. Chang knew so many facts about the homes and area, I was extremely impressed! My father began having a hard time walking so we once again pivoted and I asked if we could just do some souvenir shopping instead. She was happy to help me bargain and shop. She then took us to a great local Vietnamese restaurant where we had amazing pho. I really can’t thank Andy and Ms. Chang enough for their flexibility and hospitality. It was a great tour with an even better tour guide. We are so grateful that we booked with this company and had Ms. Chang as our guide.