Published on Sep, 2023
This was a fun adventure!. When we booked the tour, I asked when would return. I was told 5:30; but on the tour when I asked again, I was told we’d be back after 6/30. While I was initially upset at the thought of missing my evening plans, I accepted it and enjoyed the tour. BUT then after I got dropped off from the tour, I realized I was missing my phone! I knew I had it in the van, but it was now 7:45pm!! My husband called and number and the phone was answered even after hours!!!! The woman said she’d call the driver to see if he found the phone and get back to us! About 20 min later, she called and said he had it and would deliver it to me!!!!! While I was frantic without my phone, it was returned within 1 hour after I realized it was gone! They were so easy to contact and so quick to help resolve the problem! Their customer service was outstanding! I would book with this tour without hesitation. The islands and time to spent was wonderful!!!