Xel-Ha Park Admission Tickets-Food, Beverages & Open Bar Included

Inclusions / Exclusions

Mobile ticket
Offered in: English, Spanish
Restrooms, changing rooms and showers
Interactive map
All-you-can-eat buffet (Mexican and international cuisine)
Lounge chairs, hammocks and rest areas
Unlimited domestic open bar and soft drinks
Unlimited snorkeling
Access to Children's Playground
Use of lockers and a towel
Life jackets, inner tubes and bicycles in designated areas

Souvenir photos (available to purchase)
Hotel pickup and drop-off
Photos
Optional Activities (SeaTrek, Snuba, Adrenalina) available at extra cost

Overview

Xelha is considered one of the world’s greatest natural parks, Xel-Há will give you one of the best experiences while you are visiting the Riviera Maya (near from Cancun, Playa del Carmen and Tulum). Your all-inclusive ticket will allow to all your family to discover more than 20 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities at the first park with an EarthCheck Certification for its social responsibility program and for its sustainable tourism practices. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides Taste unlimited & delicious food and beverages at the various restaurants. connect your senses with flora and fauna, See lagoons, caves and a breathtaking scenery that will leave you eager to come back.

Meeting points

Xel-Ha Park by Xcaret
Puerto Juarez Federal Highway, km 240, Solidaridad, Quintana Roo, Mexico, MX, 77780

End point

This activity ends back at the meeting point.

Itinerary

Xel-Ha Park by Xcaret

Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
It is recommended that you wear a swimsuit, water shoes comfortable clothes
In the event of a no-show, tickets are non-refundable but can be used on another day.
Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.

Free Cancellation

April 25100% refund

April 26No refund

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Reviews

4.3

786 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

5 stars

492
4 stars

145
3 stars

62
2 stars

40
1 star

47

We perform checks on reviews

We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her

Reviews by TravelOne travelers

Showing 1-5 of 492 reviews with 5 stars

Xel-ha with our 3-year-old

Published on Dec, 2024

We planned to go to Xel-ha one day while we were in Mexico and returned for another day because it was that magical of an experience! We had our toddler with us and she kept saying, "I like this place!"--and she's hard to please, ha! We had so much fun swimming, floating down the tangled mangrove river, cheering people on as they jumped off cliffs into the water, and seeing the manatees! My 3yo and I ran around for so long in the ropes up in the tree tops/treehouse in the children's playground. What an adventure! So stunning and such a fun experience. We plan to visit every year and will always incorporate a visit to Xel-ha!

Fantastic day, and a great bartender

Published on Dec, 2024

We had a great time today! We’ve done all the other Xcaret parks as a family, but this one really stood out to us; all of the experiences were just mind bogglingly fun and memorable, and the conservation these people are doing for this magnificent piece of land they have is just astounding. Need to give a shoutout to Pedro at El Puente bar — he was FANTASTIC at his job and just such a fun guy to have recommend us drinks, places to eat, and really kept me and my dad entertained while we waited for my mom and brother to do the river snorkeling. the only point of concern i had the whole time at Xelha was that they didn’t have any lifeguards or employees checking that people (especially children) were properly wearing their lifejackets in open water, or that they had the correct size. other than that, i would say that our day was 10/10, will be Xelha-ing again.

3 rd Time Here !

Published on Nov, 2024

What a great place I love the crystal clear water whether you snorkel or tube or do both down the river what a way to spend your day. Although I am not a fan of the snorkel mask combo kept leaking. The water slide was great although at 64 that 183 step climb was a wake up call good thing we did it first. I love the all you can eat and drink the food is good . My only complaint is the extras they offer are overpriced we have spent enough . The power snorkel at $85 a person for a half hour ridiculous now $85 for the two of us yes.

Well Worth the Price

Published on Nov, 2024

This was our first visit to Xel-Ha and we loved it. There are so many things to do that we didn't even get to do 1/2 of them. The food is great, so do not hesitate when you see that as a part of the price. The free activities are wonderful, so much to do outside with nature. We paid the extra price for the manatee excursion, and that was probably the best part of my wife's trip. She got to swim with, feed, and play with the manatees....way more than you get to do in the US! Definitely a great day and we look forward to going back!

A MUST do while in Mexico

Published on Oct, 2024

This is a MUST go to park ! Everything is included. 4 different buffets to choose from. One was like a fast food kind. One was Italian. One was Mexican. One was breakfast. All delicious. The drinks were never ending. The bartenders even came up and stirred our frozen drinks when they started to seperate. There are so many things to do here that you cannot do them all in 1 day. We did the Snuba diving and Luis was an AMAZING teacher. Very patient. The kids LOVED this activity. I would go back to Tulum JUST to go back to this park ! We did an all inclusive hotel and didn't need to by going here.