Published on Dec, 2024

It's a long day but worth it! Sabrina, our tour guide was excellent and very helpful. She even provided us with a highlighted map of Florence with the main sights. She explained the best places to go see and the best walking route to take. Also in Pisa, since I was having issues walking and the trolley that takes people back to the parking area wasn't working, she was able to get me a taxi to return to the parking lot where the bus was waiting to drive us back to the ship. . By the way, instead of dropping us off in Livorno to grab the bus into the port, Paolo and she took us directly to the ship, making our return so much easier! I hope that if you do this tour, you get Sabrina as your tour guide and Paolo as your driver. 100% recommend!

Published on Nov, 2024

This was my first trip to Florence. Could not ask for a better tour guide- Igna. He was attentative to our need. As four of us did not prebook admission to Accademia to see David. He helped us with the purchase plus showed us the door to quick admission. He also looked after another couple who wanted to climb the Duomo Tower- showed them where to purchase the tickets plus showed them there. The tour we picked did not include the tour guide walking with us through all the various sites. Yet Igna put in extra effort including folding our city map in a way for easy reference plus all the iconic attractions highlighted. He is thorough and takes pride with his work. We also learned about the city's significance and its history while being driven from Livorna to Florence. Both meeting point and pickup point were easy to locate. The service we received from Igna that day made up for the rain we experienced that day.

Published on Nov, 2024

Our tour guide Sabrina was a delight, funny, informative, attentive and helpful. Our driver Ricardo, was excellent and helpful. I loved the tasting at the Food Market and Sabrina’s recommendation for a typical Tuscan lunch. She had provided everyone with a marked map to all the sights and the meeting point. It was through her fault at all for me getting lost on the way back to the meeting point. The map was well detailed, unfortunately the street signs were difficult to find and in many cases too hard to read, as they were faded. I did ask for directions from a nice young man at a cafe. I had walked right past the meeting point. Also, I use a rollator and it’s not easy to do on the uneven cobble stone streets, without ramps down and off the sidewalks. Also access to buildings for people using mobility devices is difficult, as again not many ramps.

Published on Nov, 2024

Absolutely wonderful guided tour. Our guide, Sabrina, was the most delightful and entertaining guides we’ve ever had. She was so intelligent, helpful, well prepared and had an excellent command of the English language. Our tour from Livorno to Florence was one of the highlights on our cruise.

Published on Nov, 2024

Academia galleria was great and had a timed entry in advance. Did not have a timed entry for anything else. Was hard to determine sine we did not know arrival and departure times.