Published on Feb, 2025

What an amazing experience flying from Queenstown to Franz Josef, the view was spectacular. Our pilot, Luke, did a fantastic job sharing information and making it such a memorable experience. I highly recommend this excursion through True South Flights to anyone looking for adventure!

Published on Feb, 2025

The whole experience was wonderful and words can't describe how beautiful it was. From the beginning, the front desk team communicated with us about the weather early in the morning and let us know about the unpredictability of it on the glacier. Upon arrival, the offices were very clean and we were greeted with smiles and a warm welcome. After a quick check-in, we were welcomed by the pilot, Patel, who took us on a short walk to the airplane. The plane was in good condition and comfortable for the hour flight over to Franz Josef. Patel explained the different landmarks as we flew, which we appreciated. We enjoyed the beautiful scenery of the west coast of New Zealand. It was a great flight over! After a quick bus ride, we meet up with the rest of the tour group. After a safety briefing and clothing, we took a short walk through a pretty trail in the forest. We waited for the helicopter to arrive, jumped in and took off for the glacier. It was a quick 5 minute flight up the canyon to the glacier but the views were stunning. Our tour guide, Maya, was great. We quickly got our crampons and helmet on and headed up for our trek. Since the glacier moves a few meters a day, they have to scout out new trails constantly. It was a bit of a slow go, but that gave us plenty of time to take in the amazing views and take lots of pictures. We got to go through several ice caves and see many parts of the glacier in the two hours that we were on it. We were sad to leave, but the flights back to Franz Josef town and then Queenstown gave us a chance to see the beautiful south island again from the air. I highly recommend the tour. You will not be disappointed!

Published on Feb, 2025

The customer service/ experience was phenomenal- From our Pilot Tamil who made the flight so relaxing by talking us through everything (im not a great flier) but his attitude and confidence put me completly at ease. Also he gave us a fantastic tour with so much detail about the areas we were flying over. 10/10 would recommend. Ben was our Helicopter pilot- and again just gave us an incredible experience with lots of great info on our flights to and from the Glacier. Scott our tour guide was incredibly knowledgeable aswell, and gave us great information about everything's we were doing- and made us feel completely at ease and delivered an incredible experience while maintaining our groups safety in the adverse environment. Also a wonderful positive personality which immediately brought the energy of the group up and enhanced our hike experience. 10/10 across the board- all of the staff were friendly, helpful and wonderful. Could not speak higher of our experience!

Published on Jan, 2025

our experience with your company was nothing short of exceptional. from the front office to the pilot, the whole process was seamless. would highly recommend True South Flights

Published on Jan, 2025

Loved it all! It was amazing! The True South Company looked after us so well. It was a dream come true to do this. Everyone was friendly and the guide was supportive. The pilots were so considerate and great communicators which made it a wonderful adventure.